Finessa Official Website › Privacy Policy
Finessa Website Privacy Policy
This Finessa website is a retail desk, not the manufacturer. It has no login and takes no card details: the checkout is the seller’s and payment is handled there. What this desk holds is what you type into a form or an email, plus the ordinary server log every website receives. Write to the website address to ask what is held about you.
What this Finessa website holds about you
Five sentences first, then the detail underneath them.
- ✓No account and no login, so there is nothing to sign in to and no password held here
- ✓No card details, ever: the checkout is the seller’s and payment happens there
- ✓What you type into a form or an email, used to answer you and for nothing else
- ✓The ordinary server log every website receives from a browser
- ✓No marketing email from this desk, because this desk sends none
Getfinessa is the USA Authorized Finessa Retailer: a retail desk in New York, not the manufacturer and not the formulator. What follows is what that desk holds and how to ask for it back.
Everything this Finessa desk holds, in one table
| What | Where it comes from | How long it is kept |
|---|---|---|
| Your name, email address and message | A form on this website, or an email you send to the website address | While the question is open, then twelve months |
| An order ID you quote in writing | You, when you ask about a delivery or a return | While the guarantee window is open, then twelve months |
| Order name, email, delivery address, pack and date | The seller’s checkout, passed to this desk so an order can be answered | While the guarantee window is open, then as the seller’s records require |
| The lot reference against an order | The returns and order records, for example lot FIN-26/GE-7289 | With the order record |
| IP address, browser string, page requested, time, referring page | Your browser, automatically, with every request any website receives | A short rolling period, then overwritten |
Card numbers appear nowhere in that table because they never reach this website. Payment is taken at the seller’s checkout.
What the forms on this Finessa website ask for
A contact form and a tracking request ask for a name, an email address, an order ID where there is one, and the question itself. Every field is there because an answer needs it — without an order ID a delivery cannot be looked up, and without an email address an answer has nowhere to go.
What you write is read by this desk and used to reply. It is not sold, not rented and not added to a mailing list, because there is no mailing list to add it to. This desk sends no marketing email at all.
Where this website describes the product it sells, it writes against the FTC standard of competent and reliable scientific evidence. That standard is why an email address collected here is never used to send a claim that would not survive it.
What your browser sends this Finessa website automatically
Every request a browser makes carries an IP address, a browser and operating-system string, the page asked for, the time, and the page you came from. A web server writes those down whether or not anybody reads them.
This desk reads them for two reasons — to see that pages are being served rather than failing, and to see a burst of automated requests for what it is. They are not used to build a profile, they are not joined to an order, and they roll over.
Cookies and browser storage on this Finessa website
This desk sets no advertising cookie and no tracking pixel, and there is no login session to keep alive — nothing on these pages needs to remember you between visits.
The order button hands you to the seller’s checkout, which sits on a different address and sets whatever it needs to carry a basket through payment. That is the seller’s system and its own terms govern it.
Fonts are loaded from Google Fonts, which is an ordinary request to another host and reaches that host with the usual browser headers.
What happens to your details at the Finessa checkout
Every Add To Cart button and every order link on this website points at the checkout hand-off, and the checkout is the seller’s. Card number, expiry and security code are typed there and never touch this website.
What comes back to this desk is what answering an order needs: a name, an email address, a delivery address, which pack was bought and when. That is enough to track a parcel, change an address or open a return, and it is where the record stops.
The seller’s checkout carries its own terms and privacy notice on the page where the card details are entered.
What this desk keeps against a Finessa order
An order ID, the pack, the dates, the lot reference and any correspondence about it. Lot FIN-26/GE-7289 and certificate reference FIN-7289-26-GE are label records identifying which run a tub came from, which is what a returned tub is matched against.
Those are records about a product rather than measurements of one. The manufacturing rule for dietary supplements requires whoever makes, packages, labels or holds a supplement to keep records against specifications for identity, purity, strength and composition. Those sit with the manufacturer — what this desk holds is the reference number, against your order.
Who else handles data from a Finessa order
The payment processor
Takes the card at the seller’s checkout and holds what a payment needs. This desk receives a confirmation, never a card number.
The fulfilment desk
Receives the name and delivery address so a box can be packed and labelled. It receives nothing about the question you asked.
The carrier
Receives the delivery address and a tracking reference. Whatever the carrier records about a delivery is the carrier’s own.
The returns desk
Receives the parcel at 41 East 11th Street, Floor 10, New York, NY 10003, USA and the slip of paper inside it, and matches the two to an order.
Each receives only what its own job needs. Nothing held by this desk is sold, rented or traded, and there is no arrangement under which it could be.
How long this Finessa desk keeps what it holds
Correspondence about an order is kept while the 180-day window is open and for twelve months after it closes. That covers a return posted on the last day and a card dispute raised afterwards — the two things that need the record to still exist.
A question with no order behind it is kept while it is being answered and for twelve months, so a follow-up a season later has something to attach to. Server logs roll over on a short cycle and are not archived. After that, records are deleted rather than shelved.
Asking this Finessa desk what it holds about you
- Write to [email protected] from the address you used, and say what you want: a copy of what is held, a correction, or deletion.
- Include the name on the order and the order ID if the question is about an order. Without them there is no way to tell your record from somebody else’s, and this desk will not guess.
- Expect a reply within the published hours, Mon–Fri 9:00am–5:00pm ET. A request that needs the returns desk to look something up takes longer.
- Ask for deletion at any time. The one thing that cannot go while it is live is an order record with an open return or an open card dispute against it, because deleting it would remove the proof that the refund is owed.
What this Finessa desk will not answer by email
Somebody else’s order, however it is asked. A request about an order is answered to the address the order was placed with and nowhere else.
A medical question. This desk publishes what the tub prints and what the cited sources say, and a pharmacist with the panel in front of them is the person who can answer the rest. What a supplement may claim about itself is narrow, and stretching it in a reply would be the same failure as stretching it on a page.
A figure the label does not print. Where the panel gives a blend total and no per-name milligram, that is the answer an email gets too, with the reasoning set out on the disclaimer page.
Finessa, this website and anyone under 18
Finessa is sold to healthy adults aged 18 and over, and this website is written for them. This desk does not knowingly collect anything from a child and has no reason to: there is no account, no newsletter and no profile. If something was sent to this desk by somebody under 18, write to [email protected] and it will be deleted.
Changes to this Finessa privacy policy
This page is dated. When it changes, the change is made on the page itself and the review date at the foot of it moves forward, so two versions never sit side by side pretending to be current. Last reviewed September 18, 2026.
Corrections are welcome and are treated as corrections rather than complaints. Write to [email protected] and say which sentence is wrong.
Who publishes this Finessa privacy policy?
This desk publishes what the tub says and marks where the seller says more than the tub does. The four claims below are the ones a sceptical reader can audit in ten minutes, which is the only reason to make them:
- The tub is the source. The claim lines, the net weight, the serving and every blend total come from the printed label and the Supplement Facts panel. Prices come from the seller’s order page, read on 18 September 2026, not from a review column.
- Blend totals, never invented amounts. The panel gives one figure for each of four blends and no figure for any single botanical, so this website prints the blend totals and stops there, including in the structured data a search engine reads.
- Sources are real and linked in the sentence. Every study cited here was confirmed against its own record before it was written down, and every government page was opened and checked by its title rather than assumed.
- Corrections change the date. Write to [email protected] and the review date at the foot of the page moves forward.
We earn when you buy. Getfinessa is the USA Authorized Finessa Retailer named at the top of this page, and this website makes money on orders placed through it. That is exactly why the blend-total notes, the three-star reviews and the cascara sagrada section are here: they are where our interest and yours pull apart, and you should be able to watch us choose.
Order support on +1 (302) 200-3480 handles tracking, changes, cancellations and refunds. It is not a sales line, and this website never presents it as a way to place an order: orders go through the checkout only.
Sources cited on this Finessa privacy page
- Federal Trade Commission. Health Products Compliance Guidance. https://www.ftc.gov/business-guidance/resources/health-products-compliance-guidance
- U.S. Code of Federal Regulations, 21 CFR part 111. Current Good Manufacturing Practice in Manufacturing, Packaging, Labeling, or Holding Operations for Dietary Supplements. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-B/part-111
- U.S. Food and Drug Administration. Structure/Function Claims. https://www.fda.gov/food/nutrition-food-labeling-and-critical-foods/structurefunction-claims
Order Finessa on the official website
180 days to change your mind, and a tracked return if you do.
$39 to $59 a tub · 180 days to change your mind
Order Finessa On The Official WebsiteThree e-books with an order · 180-day money-back guarantee · lot FIN-26/GE-7289
